SVI's Privacy and Cookie Policy
Scientific Volume Imaging b.v. ("SVI", "us", "we", or "our") operates https://svi.nl (the "Website") and the Huygens Everywhere license mechanism for using The Huygens Software via a login. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Website and the Huygens Everywhere license mechanism.
Website
We may use your Personal Information for providing and improving the Website. By using the Website, you agree to the collection and use of information in accordance with this policy.
Privacy regulations
SVI respects and safe-guards the privacy of its customers in all its digital systems and adheres fully to the GDPR (General Data Protection Regulation) as implemented for the whole of the European Union since 2017.
Public pages
The public pages (such as GPU acceleration) are open to all Website visitors for reading. They are intended for treating different aspects and generalities of microscopy and the deconvolution, visualization and analysis of microscopy images.
Premium Content pages
By subscribing to our newsletter, it is possible to get access to Premium Content pages (such as the Sofware Download page).
Customer only pages
This level of privacy can be accessed with a login and a password supplied by SVI to customers with a maintenance contract. This includes access to Premium content pages. Also testers may be allowed temporary access (usually 30 days) to the customer level upon registration. Customer pages focus on in-depth aspects of the Huygens Software and its underlying optical processes.
Information Collection And Use
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information") and email address. Any personal information that you submit to us via forms on this Website will not be shared with third parties.
Log Data
The webserver collects information that your browser sends whenever you visit our Website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics. The Log Data is not combined with any other (personal) information or cookies, so we cannot and will not use this Log Data information to identify individuals.
Communications
We may use your Personal Information that you provide in our Website forms to contact you with newsletters, marketing or promotional materials and other information that is related to our products and services. We aim to keep the number of e-mails send to you very limited, and will respect your option to opt-out from our communication services such as newsletters. It is always possible to unsubscribe (opt-out) at any time by sending an e-mail to info@svi.nl with the word ‘Unsubscribe’ in the subject. By unsubscribing we reserve the right to disable your access to Premium Content on our Website.
By unsubscribing, you will be removed from our maling lists (opt-out), but your contact information (as provided in our online forms) may remain in our database. Following the GDPR law, you also have the 'right to be forgotten'. In addition to unsubscribing, you also have the possibility to have your contact information to be deleted from our database. You can request to be deleted from our database by sending an e-mail to info@svi.nl with the words 'Delete me' in the subject. If you have an account to our website, then this account will also be deleted.
Security
The security of your Personal Information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Huygens Everywhere
This section informs you of our policies regarding the collection, use and disclose of Personal Information we receive fromusers of the Huygens Everywhere license mechanism.
Types of Personal information we may collect
When users purchase a Huygens Everywhere license and using the login system, we collect the following types of data:
- Account information: Includes user name, password, first and last name, email address.
- Payment information: Includes information from payment provider (Paypal or Stripe), bank account information, and or credit card information provided in the webshop at the point of transaction. (Does not apply when provided with a testing license by our staff)
- License information: Includes details of products and options that you are licensed to use after purchase. Also includes a list of Huygens everywhere accounts that are members of this license.
- Technical information: Includes Computer name, IP address, login time, operating system, MAC address.
How we use your personal information
Below is a more concise overview in what cases we save which type of information.
| Action | Type of information | Reason |
|---|---|---|
| Account creation | Account information | To provide access to our services, authenticate users, and enable secure login functionality |
| License creation | Account information, License information, Payment information |
To process payments for purchases made through our web-store. To comply with legal obligations, such as record-keeping for financial transactions |
| Logging in to Huygens Everywhere through the Huygens Software | Account information, License information, Technical information |
To allow managing and monitoring of user sessions for security, troubleshooting, and administrative purposes. |
| Logging in to the User Portal userportal.svi.nl to view sessions | Account information, License information, Technical information |
To allow managing and monitoring of user sessions for security, troubleshooting, and administrative purposes. |
Data sharing and disclosure
Any personal information that we receive via the use of Huygens Everywhere will not be shared with third parties. However, we may share your data with trusted third-party payment providers Paypal or Stripe.
Data security
We implement appropriate technical and organizational measures to safeguard your personal information, including:
- Encryption of sensitive information
- Secure transmission of information over HTTPS
- Limiting access to your information to only authorized personnel
Retention of data
- Account Information: Retained for as long as your account is active. You can request deletion of your account at any time.
- Technical Information: Retained for administrative and security purposes, and may be deleted after a set period or when no longer needed.
Cookie Policy
This Website, like many others, uses small files called cookies to help us customise your experience. In this section you can find out more about cookies and how you can control them.
What are ‘cookies’?
‘Cookies’ are small text files that are stored by the browser (for example, Chrome, Firefox or Internet Explorer) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.
How does svi.nl use cookies?
A visit to a page on this Website may generate the following types of cookie: - Site performance and functional cookies - Analytics cookies - Other third party cookies
Site performance cookies
This type of cookie remembers your preferences for tools found on the Website, so you don’t have to re-set them each time you visit.
Analytics cookies
Every time someone visits our website, software provided by Google Analytics generates an ‘analytics cookie’.These cookies can tell us whether or not you have visited the Website before. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. We use the Google Analytics cookies to gather statistics, for example, the number of visits to a page.
Conversion, targeting and advertising cookies
These cookies use information about your browsing in order to make advertising more relevant to you, ensure you don’t see an advert too many times and to help us increase our website’s effectiveness for our visitors. These cookies are placed by third parties.
For example, we use Google AdWords and certain features of this uses cookies to help us run targeted advertisements and track success of our advertising campaigns by adding a cookie to your computer when you click on an advertisement. These cookies are set to expire and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice and Google’s Ads Setting page for more information about the ability to opt out. Please also note that unrelated third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Other third party cookies
Our Website uses a third-party search engine (AddSearch), which enables users to efficiently search our website. AddSearch also places anonymous analytics cookies to gather general search statistics and search behavior on your website, which we can use to improve the search experience on our Website. We cannot use these cookies to identify individuals, even when you're logged into the site, since your Website account information is not linked to any of the third party analytics cookies. On some pages of our website, other organisations may also set their own cookies. They do this to track the success of their application, or to customise the application for you. Because of how cookies work, our website cannot access these cookies, nor can the other organisation access the data in cookies we use on our website. An example of such other third-party cookies are the cookies set by YouTube on the specific pages that have YouTube video's embedded.
Registration cookies
When you register or sign-in with the Website, we generate cookies that let us know whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with, and if you are allowed access to a particular service. It also allows us to associate any forms you submit with your username. While you are signed into the Website, we do not combine information from your registration cookies with analytics cookies, so we cannot identify which pages you have personally visited on the Website.
How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, we cannot tell if you are signed in without using cookies, so you would need to log-in everytime you visit the website from a new browser session when you have disabed cookies. In addition, when you have disabled cookies for this Website we cannot guarantee the proper functioning of other third party services that are embedded on this Website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser.
Learn more about cookies or how to disable cookies in your web-browser.
Changes To The SVI Privacy and Cookie Policy
This Privacy and Cookie Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.
Contact Us
If you have any questions about our Privacy Policy, please contact us.